Company profile · Broker · Kenya · Updated Oct 15, 2026
High Attention
Risk Score
High Risk
As of Oct 15, 2026
Inception & reports
—
Inception date not verified in sources reviewed
2026
Public complaints / alerts appear in the record
2026
Brief last updated · Oct 15, 2026
Brief analysis
About this 24Markets.com review
24Markets.com is a CFD/crypto broker operating via Prime Capital Markets (PCM) Ltd with a claimed Mauritius FSC licence — where the licence may be real but the conduct record is the story. As of October 2026, public reporting linked to the domain associated with this brand and activity associated with Kenya includes patterns such as stalled withdrawals, unexpected fee demands before payout, or similar friction. Clients often ask whether 24Markets.com is a scam or a legitimate broker; the answer turns on the domain you used and the documents you still hold.
Withdrawals, fees, and what to keep
A licence you verified yourself and a payout that reaches an account you control is one picture. A dashboard balance plus a new “tax” or “compliance” payment before you can leave is another. If you paid through the domain associated with this brand, retain the date, method, and any message that demanded an extra fee.
If you cannot withdraw
Accounts that allow a small test payout and then freeze larger requests are a recurring pattern in 24Markets.com complaint threads. Contact Mike Levy Law for a confidential consultation — we compare what you send with the public record and advise on litigation or reporting pathways.
Public record
Reviews & What People Are Saying
Comments from people describing problems with this entity. Our team may reply when the
reported loss appears material and a confidential consultation could help.
Submit for review — all new submissions are moderated before publishing.
24Markets com: Manager vanished after larger request (€14,700)
Followed instructions from email support only and completed a card deposit. About €14,700 is still stuck after they blocked the withdrawal and asked for more fees. Profile concerned: 24Markets.com. Can someone advise if a confidential review is still worth it?
RW
Rafael WeberNorway
ML
Mike Levy LawSupport
We’re sorry this happened. If you want a confidential review, contact us with the account timeline, payment method, and any chat or transfer references you still have.
Cannot move funds off the platform — 24Markets com
Started with a wire in two tranches; activity looked normal at first on an account manager on WhatsApp. Every cash-out ticket closed with a delay story and no wire. Domain on my notes: 24Markets.com. Please say whether counsel can still look at this quietly.
IC
Irina CastilloIreland
Blocco dopo la richiesta di bonifico — 24Markets com
Il manager ha smesso di rispondere quando ho rifiutato altre fee. Ho versato tramite un manager su WhatsApp con un deposito con carta. (24Markets.com) Potete guardare il fascicolo in silenzio?
EV
Elena VoItaly
Submit for review
Share your experience with this company. All comments are moderated —
submissions are reviewed before anything is published live. Email and phone are used only
to follow up if needed and are never published.
Guidance
Frequently asked questions
Straight answers on legitimacy, withdrawals, fees, and how a confidential consultation works.
Is 24Markets.com a scam?
Public complaint patterns linked to 24Markets.com often include stalled withdrawals, unexpected fee demands, or unreachable support. This page is not a court finding — it summarizes the public record so you can compare it with your own documents. If funds are stuck, keep every receipt and URL and ask for a confidential review before sending more money.
Is 24Markets.com a legit broker?
Screen balances are not the same as a payout you control. 24Markets.com is a CFD/crypto broker operating via Prime Capital Markets (PCM) Ltd with a claimed Mauritius FSC licence — where the licence may be real but the conduct record is the story. Share the date and how you paid if you want a confidential consultation on next steps.
Can you close my 24Markets.com account, or have the person who phoned me call again?
Mike Levy Law is not affiliated with this broker. We do not hold an account at 24Markets.com and cannot impersonate their staff or reopen a login for you.
24Markets.com says I must pay a tax or fee before withdrawing — should I?
No. Real firms deduct legitimate charges from the balance or disclose them in statements — they do not usually demand a separate “tax” or “release” payment to a personal wallet before you can leave.
What do you do with what I send?
We review it confidentially against the public record and outline counsel, regulator, or reporting options. We are not a bank, card scheme, or police substitute.
How does your process work?
We begin with a confidential look at the date, how you paid, and any statements or screenshots you still have. We then compare that timeline with the public record and outline counsel, regulator, or reporting options. We do not replace your bank, card scheme, or the police.
Summary: 24Markets.com — a CFD/crypto broker operating via Prime Capital Markets (PCM) Ltd with a claimed Mauritius FSC licence — where the licence may be real but the conduct record is the story This page is informational and does not constitute a finding of liability. Profile last updated Oct 15, 2026.
Submit for review
Share your experience with this company. All comments are moderated — submissions are reviewed before anything is published live. Email and phone are used only to follow up if needed and are never published.