Company profile · Broker · Spain · Updated Oct 15, 2026
High Attention
Risk Score
High Risk
As of Oct 15, 2026
Inception & reports
—
Inception date not verified in sources reviewed
2026
Public complaints / alerts appear in the record
2026
Brief last updated · Oct 15, 2026
Brief analysis
About this SMART PRIME BANK review
SMART PRIME BANK is the name on an FCA unauthorised-firm warning. As of October 2026, public reporting linked to the domain associated with this brand and activity associated with Spain includes patterns such as stalled withdrawals, unexpected fee demands before payout, or similar friction. Clients often ask whether SMART PRIME BANK is a scam or a legitimate broker; the answer turns on the domain you used and the documents you still hold.
Withdrawals, fees, and what to keep
A licence you verified yourself and a payout that reaches an account you control is one picture. A dashboard balance plus a new “tax” or “compliance” payment before you can leave is another. If you paid through the domain associated with this brand, retain the date, method, and any message that demanded an extra fee.
If you cannot withdraw
Accounts that allow a small test payout and then freeze larger requests are a recurring pattern in SMART PRIME BANK complaint threads. Contact Mike Levy Law for a confidential consultation — we compare what you send with the public record and advise on litigation or reporting pathways.
Public record
Reviews & What People Are Saying
Comments from people describing problems with this entity. Our team may reply when the
reported loss appears material and a confidential consultation could help.
Submit for review — all new submissions are moderated before publishing.
SMART PRIME BANK: Withdrawal stalled after deposit (just over £9,000)
Onboarded through a Telegram desk and sent a USDT transfer. Domain on my notes: SMART PRIME BANK. Roughly just over £9,000 never cleared to my bank once they froze the larger request. Any guidance on what to keep and where to send it?
EN
Ellen NovakJapan
ML
Mike Levy LawSupport
Sorry to hear about the blocked payout. Send what you can on dates, amounts, and the domain you used — we can outline counsel or reporting options quietly.
Test withdrawal worked once, then nothing / SMART PRIME BANK
Every cash-out ticket closed with a delay story and no wire. Started with a crypto transfer; activity looked normal at first on email support only. This was under the SMART PRIME BANK name. Any guidance on what to keep and where to send it?
KB
Kenji BaptisteJapan
Manager vanished after larger request / SMART PRIME BANK
I still have the chat log, receipts, and wallet/reference IDs. Followed instructions from their mobile app and completed a crypto transfer. Profile concerned: SMART PRIME BANK. Please say whether counsel can still look at this quietly.
TG
Tariq GarcíaUnited Arab Emirates
Submit for review
Share your experience with this company. All comments are moderated —
submissions are reviewed before anything is published live. Email and phone are used only
to follow up if needed and are never published.
Guidance
Frequently asked questions
Straight answers on legitimacy, withdrawals, fees, and how a confidential consultation works.
Is SMART PRIME BANK a scam?
Public complaint patterns linked to SMART PRIME BANK often include stalled withdrawals, unexpected fee demands, or unreachable support. This page is not a court finding — it summarizes the public record so you can compare it with your own documents. If funds are stuck, keep every receipt and URL and ask for a confidential review before sending more money.
Is SMART PRIME BANK a legit broker?
Screen balances are not the same as a payout you control. SMART PRIME BANK is the name on an FCA unauthorised-firm warning. Share the date and how you paid if you want a confidential consultation on next steps.
Can you close my SMART PRIME BANK account, or have the person who phoned me call again?
Mike Levy Law is not affiliated with this broker. We do not hold an account at SMART PRIME BANK and cannot impersonate their staff or reopen a login for you.
SMART PRIME BANK says I must pay a tax or fee before withdrawing — should I?
No. Real firms deduct legitimate charges from the balance or disclose them in statements — they do not usually demand a separate “tax” or “release” payment to a personal wallet before you can leave.
What do you do with what I send?
We review it confidentially against the public record and outline counsel, regulator, or reporting options. We are not a bank, card scheme, or police substitute.
How does your process work?
We begin with a confidential look at the date, how you paid, and any statements or screenshots you still have. We then compare that timeline with the public record and outline counsel, regulator, or reporting options. We do not replace your bank, card scheme, or the police.
Summary: SMART PRIME BANK — the name on an FCA unauthorised-firm warning. This page is informational and does not constitute a finding of liability. Profile last updated Oct 15, 2026.
Submit for review
Share your experience with this company. All comments are moderated — submissions are reviewed before anything is published live. Email and phone are used only to follow up if needed and are never published.