Y&Y Group is an OTC desk whose Trustpilot file includes a hold-after-KYC complaint. As of July 2026, public reporting linked to the domain associated with this brand and activity associated with Ghana includes patterns such as stalled withdrawals, unexpected fee demands before payout, or similar friction. Clients often ask whether Y&Y Group is a scam or a legitimate broker; the answer turns on the domain you used and the documents you still hold.
Withdrawals, fees, and what to keep
A licence you verified yourself and a payout that reaches an account you control is one picture. A dashboard balance plus a new “tax” or “compliance” payment before you can leave is another. If you paid through the domain associated with this brand, retain the date, method, and any message that demanded an extra fee.
If you cannot withdraw
Accounts that allow a small test payout and then freeze larger requests are a recurring pattern in Y&Y Group complaint threads. Contact Mike Levy Law for a confidential consultation — we compare what you send with the public record and advise on litigation or reporting pathways.
Public record
Reviews & What People Are Saying
Comments from people describing problems with this entity. Our team may reply when the
reported loss appears material and a confidential consultation could help.
Submit for review — all new submissions are moderated before publishing.
Extra fees before any payout — €48,900 on Y Y Group
Followed instructions from email support only and completed a crypto transfer. Please say whether counsel can still look at this quietly. They showed green “profits,” then held back about €48,900 pending a new charge. This was under the Y&Y Group name.
LC
Lucas CostaNew Zealand
ML
Mike Levy LawSupport
We understand how disruptive a frozen balance is. Contact us with screenshots and a short chronology if you want next-step advice without obligation.
Wpłaciłem przez platformę WWW jako SEPA tego samego dnia. Support żądał kolejnych weryfikacji bez wypłaty. (Y&Y Group) Czy można to przejrzeć po cichu?
KD
Kenji DiazPoland
Withdrawal stalled after deposit / Y Y Group
Onboarded through their mobile app and sent a e-wallet top-up. Support kept pushing new verification steps without releasing funds. Profile concerned: Y&Y Group. Any guidance on what to keep and where to send it?
HP
Hugo ParkAustralia
Submit for review
Share your experience with this company. All comments are moderated —
submissions are reviewed before anything is published live. Email and phone are used only
to follow up if needed and are never published.
Guidance
Frequently asked questions
Straight answers on legitimacy, withdrawals, fees, and how a confidential consultation works.
Is Y&Y Group a scam?
Public complaint patterns linked to Y&Y Group often include stalled withdrawals, unexpected fee demands, or unreachable support. This page is not a court finding — it summarizes the public record so you can compare it with your own documents. If funds are stuck, keep every receipt and URL and ask for a confidential review before sending more money.
Is Y&Y Group a legit broker?
Screen balances are not the same as a payout you control. Y&Y Group is an OTC desk whose Trustpilot file includes a hold-after-KYC complaint. Share the date and how you paid if you want a confidential consultation on next steps.
Can you close my Y&Y Group account, or have the person who phoned me call again?
Mike Levy Law is not affiliated with this broker. We do not hold an account at Y&Y Group and cannot impersonate their staff or reopen a login for you.
Y&Y Group says I must pay a tax or fee before withdrawing — should I?
No. Real firms deduct legitimate charges from the balance or disclose them in statements — they do not usually demand a separate “tax” or “release” payment to a personal wallet before you can leave.
What do you do with what I send?
We review it confidentially against the public record and outline counsel, regulator, or reporting options. We are not a bank, card scheme, or police substitute.
How does your process work?
We begin with a confidential look at the date, how you paid, and any statements or screenshots you still have. We then compare that timeline with the public record and outline counsel, regulator, or reporting options. We do not replace your bank, card scheme, or the police.
Summary: Y&Y Group — an OTC desk whose Trustpilot file includes a hold-after-KYC complaint. This page is informational and does not constitute a finding of liability. Profile last updated Jul 05, 2026.
Submit for review
Share your experience with this company. All comments are moderated — submissions are reviewed before anything is published live. Email and phone are used only to follow up if needed and are never published.